New 1127308 Carrier Replacement suitable for Caterpillar D9R

Fast response and very attentive! Thanks Deb.

perfect service

Been buying from them for years and have almost never had an issue. The few times I had a question or something to handle, they have shown amazing customer service. Great product and a great company.

Fast response and answers all my questions in a polite manner. Highly recommend.

Great place for Cat parts!
Had some shipping difficulties, but everything was made right. Parts were perfect and an excellent price. Thanks!

Great pricing and fast shipping!
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

Excellent customer service and parts.
You guys have always gave excellent customer service!!! Very prompt responsiveness. Warranty services are superb. I have been using them for quite awhile now on equipment I have. Always great prices for parts! Keep up the great work guy's

Received 15 items within 5 days from placing order !
Great. !

Very helpful. Every question or request I had was answered quickly. I didn't have a parts book for my excavator but that was no problem for them. If you need parts for your Cat, give them a shot.

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.