New 4V8690 Boss Replacement suitable for Caterpillar Equipment

Have been buying parts from them for years, and they have always delivered, both with parts and customer service.

Great pricing and fast shipping!
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

Good service, quick response.

The gentleman was very helpful

Awesome service prices and quality parts

Our CSR for Dymax Inc., Deb, has been extremely helpful and consistently provides quick, accurate information regarding parts and inventory. When we encounter difficulties finalizing transactions through the internal website, she is able to promptly generate quotes and provide an external, secure method for payment. Her responsiveness and willingness to assist play a key role in supporting our team’s success.

Excellent and prompt response.
Propel parts team helped me greatly regarding a special request and I always get prompt response.
They’re fantastic!

Original Review (Spanish)
Si necesitas piezas de repuesto a buen precio para tu m?quina grande y quieres un servicio al cliente atento, esta tienda es una muy buena opci?n.

English Translation
If you need affordable replacement parts for your heavy equipment and want attentive customer service, this store is a very good option.

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Excellent experience.
Mike has been very helpful. I am looking forward to keep doing business with them