New 1171371 Bushing-Track Replacement suitable for Caterpillar Equipment

helpful and professional.
quick and professional service.

Great customer service
Anthony was very professional and on top of what needed to be done to get my order verified and moving forward.

Great company to deal with. Answered my questions with detail and shipped me the part in good time! I will be dealing with them more in the future!

I’ve been ordering parts from propel for about 3 years & counting. I live in Hawaii where we have a hard time getting parts especially for decent prices with fast shipping. I've been 100% satisfied with the company and the customer service and will continue to use them. I recommend propel to everyone here in Hawaii and we are all happy to have you guys. Thank you!!!

100% excelente

Great pricing and fast shipping!
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

When I had questions, they were answered quickly and kindly.

Thank you!!

Have been buying parts from them for years, and they have always delivered, both with parts and customer service.

Grateful I found this company!
I’m grateful I found this company! They answer the phone every time plus the parts are packaged very well!! Even the angriest mailman couldn’t damage your parts! lol The parts showed up as planned and for being aftermarket the quality seems to be good!! The warranty is the same as CAT. Thank you Daniel!!!