New 2773012 Gasket-Cover Replacement suitable for Caterpillar Equipment

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

I’ve been ordering parts from propel for about 3 years & counting. I live in Hawaii where we have a hard time getting parts especially for decent prices with fast shipping. I've been 100% satisfied with the company and the customer service and will continue to use them. I recommend propel to everyone here in Hawaii and we are all happy to have you guys. Thank you!!!

Cat blade pins.
Easy transaction good web site.

Received 15 items within 5 days from placing order !
Great. !

Great pricing and fast shipping!
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

Customer Service.
I recently had to cancel an order with Propel Parts, and I was thoroughly impressed by the prompt and efficient service I received. Steven handled my request with professionalism and speed, ensuring a hassle-free process. I've purchased parts from Propel Parts before and have never been disappointed. Their consistent reliability and excellent customer service keep me coming back.

Fast communication, and very Helpful!

Good Customer Service. Fast Shipping. A+++

Propel parts is a good Cat vendor that provides a top notch service to customers from ordering to delivery. Their after sales service is really impressive.

Great customer service.
Prompt , knowledgeable and friendly service.