New 1095308 Gasket Oil Pan Replacement suitable for Caterpillar Equipment

Customer service was excellent today! I have never had a company go behind the scenes to see what was happening with my payment error and resolve it so I could complete my order without having to do it all over again. Hats off to Propel Parts!

Original Review (Spanish)
Si necesitas piezas de repuesto a buen precio para tu m?quina grande y quieres un servicio al cliente atento, esta tienda es una muy buena opci?n.

English Translation
If you need affordable replacement parts for your heavy equipment and want attentive customer service, this store is a very good option.

This is a great company to work with. Our sales associate Anthony quickly located the correct part and sent it out right away.

The gentleman was very helpful

Great pricing and fast shipping!
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

Very thorough ! Confirmed order and great communications.

I put 2 of the same orders in due to a web page error and shortly after I was contacted by Deb from customer service asking if I meant to place both orders. She was very helpful, the email was very well written and it genuinely made me feel better about the whole experience. She resolved the issue quickly and with there not being much of customer service these days I was very happy so see that is not the case everywhere!!!

Satisfied Customer.
I made my first purchase from Propel Parts last week. I was very happy with the response time and the delivery was fast, fast, fast! Also, the quality of the product is superb and at a great low price.
Keep up the great work!

Great service at an affordable price to get my machine back going.

Been buying from them for years and have almost never had an issue. The few times I had a question or something to handle, they have shown amazing customer service. Great product and a great company.