New 3769011 (2281778) Kit-Seal-Hyd Cyli Replacement suitable for Caterpillar Equipment

:) great service

Original Review (Portuguese)
Muito bom atendimento
Ótima empresa

English Translation
Very good service.
Excellent company.

To my country the company is doing great
The products they market is good and
Affordable.
They can delivery to any country, stree free.
Tested and trusted.

Steven & Propel Parts were a huge help! We were able to place a large order and get it shipped out same day to avoid a line down situation for a customer due to a lost component. The order was even submitted after the 3pm cutoff for same day shipments and we got it the next morning!

customer service and parts availability is fantastic

I put 2 of the same orders in due to a web page error and shortly after I was contacted by Deb from customer service asking if I meant to place both orders. She was very helpful, the email was very well written and it genuinely made me feel better about the whole experience. She resolved the issue quickly and with there not being much of customer service these days I was very happy so see that is not the case everywhere!!!

This is a great company to work with. Our sales associate Anthony quickly located the correct part and sent it out right away.

Always helpful and great pricing

Great service affordable parts

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.