New 2394382 Nut Replacement suitable for Caterpillar Equipment

Awesome and diligent support. Would definitely recommend

Australian buyer, sales where professional and very responsive with secure parts identification.
Highly recommend.
Bedrock Exploration Pty Lt, Australia

Customer Follow-Up After Delivery:

Thank you Deb and your colleague Anthony A for your help in supplying a replacement part which arrived in good time and is running smoothly.
I shall continue to use your services and recommend you to other remote miners, as your services and delivery times are better than our home-based suppliers.
With thanks again.
Regards, Gerard

Great pricing and fast shipping!
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

Great customer service answered email question quickly.

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Great company to deal with. Answered my questions with detail and shipped me the part in good time! I will be dealing with them more in the future!

Very prompt services !

Stevens the man. Placed my order and sent him the order # and had me in the loop within an hour.

I almost want to cry ;( writing this review because I dont want people to find out about them and rather keep them in my pocket but they deserve it…
This company is great with Quality Products at amazing prices! Sometimes, their website is not the most accurate but is user friendly and if you got questions they will call back and are very prompt in responding via a call or text to verify inventory before placing an order.
I really appreciate and look forward to continuing to work with you all especially Anthony — he is amazing & the best!!!

Great customer service!