New 4B1398 Plate Replacement suitable for Caterpillar Equipment

Very helpful. Every question or request I had was answered quickly. I didn't have a parts book for my excavator but that was no problem for them. If you need parts for your Cat, give them a shot.

Very thorough ! Confirmed order and great communications.

Steven & Propel Parts were a huge help! We were able to place a large order and get it shipped out same day to avoid a line down situation for a customer due to a lost component. The order was even submitted after the 3pm cutoff for same day shipments and we got it the next morning!

Great people! Good and fast service. Always looking to help get what you need! 10/10 ????????

BEST for Heavy Equipment Parts.
Awesome quality products! Better customer service! Steven is always a pleasure to work with and very prompt in assisting me - thank you!

Good Stuff.
We have had a couple shipping issues, but each time they made it right and we ended up getting what we need. Quality parts at half the price of OEM.

They were great to deal with

Helpful with making sure parts fit my machine

Great pricing and fast shipping!
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

I’ve been ordering parts from propel for about 3 years & counting. I live in Hawaii where we have a hard time getting parts especially for decent prices with fast shipping. I've been 100% satisfied with the company and the customer service and will continue to use them. I recommend propel to everyone here in Hawaii and we are all happy to have you guys. Thank you!!!