New 7N7998 Plate Block Replacement suitable for Caterpillar Equipment

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Very knowledgeable and quick to quote parts.
Very quick to respond to parts quotes. Knowledgeable and Polite, and very quick shipping. Definitely will purchase parts from these guys in the future.

Have been buying parts from them for years, and they have always delivered, both with parts and customer service.

Great service!

Great customer service!

The customer care response was very awesome. It was more than what I expected
The customer care response was very effective and timely
The response time was amazing
The availability of most of the parts that I wanted was also very awesome
Thanks keep it up

Helpful with making sure parts fit my machine

I own old cat bulldozers D8k,D8H,D8N that required frequent repairs and servicing. it was erratic and practically cumbersome to keep them running without constant supply of reliable
and affordable spares in Uganda a third world country however,since I started dealing with propel parts US,my bulldozers have earned reliability and efficiency in providing high quality services to clients and making me a great dependable construction company in earth moving.
My shipments are always handled expeditiously and delivered in record time to Uganda this is awesome from Propelparts.
My business is booming by the clock for finding the best partner in Propelparts.

Great company to deal with. Answered my questions with detail and shipped me the part in good time! I will be dealing with them more in the future!

Amazing service, emails answered very quickly with simple straight forward answers. Haven’t received the parts yet but ordering them was quick and easy.