New 5G9841 Ring Replacement suitable for Caterpillar Equipment

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Excellent customer service and parts.
You guys have always gave excellent customer service!!! Very prompt responsiveness. Warranty services are superb. I have been using them for quite awhile now on equipment I have. Always great prices for parts! Keep up the great work guy's

Propel Parts provided quality parts for my Caterpillar needs at a very fair price. Shipping to my international location was very fast. took about a week for the parts to get here. Seller is also responsive with my inquiry.
Thanks again

Propel parts is a good Cat vendor that provides a top notch service to customers from ordering to delivery. Their after sales service is really impressive.

Very thorough ! Confirmed order and great communications.

Good Customer Service. Fast Shipping. A+++

Customer service was great! There was a small problem with the part and they responded quickly and respectfully until was resolved! Highly recommended

Excellent service and quick response!

I own old cat bulldozers D8k,D8H,D8N that required frequent repairs and servicing. it was erratic and practically cumbersome to keep them running without constant supply of reliable
and affordable spares in Uganda a third world country however,since I started dealing with propel parts US,my bulldozers have earned reliability and efficiency in providing high quality services to clients and making me a great dependable construction company in earth moving.
My shipments are always handled expeditiously and delivered in record time to Uganda this is awesome from Propelparts.
My business is booming by the clock for finding the best partner in Propelparts.

My part was damaged in shipping and everyone was very helpful on get it resolved and sent me another free of charge.