New 5K3491 Spacer Replacement suitable for Caterpillar Equipment

The customer care response was very awesome. It was more than what I expected
The customer care response was very effective and timely
The response time was amazing
The availability of most of the parts that I wanted was also very awesome
Thanks keep it up

I almost want to cry ;( writing this review because I dont want people to find out about them and rather keep them in my pocket but they deserve it…
This company is great with Quality Products at amazing prices! Sometimes, their website is not the most accurate but is user friendly and if you got questions they will call back and are very prompt in responding via a call or text to verify inventory before placing an order.
I really appreciate and look forward to continuing to work with you all especially Anthony — he is amazing & the best!!!

GREAT CUSTOMER SERVICED
WANTED TO THANK PROPEL PARTS FOR THEIR ATTENTION TO AN URGENT MATTER I HAD. THEY RESPONDED QUICKLY & RESOLVED IT. I ALSO WANTED TO MENYTION THAT OUR CUSTOMER'S ARE VERY HAPPY WITH THE PARTS EWE HAVE BEEN ORDERING FROM PROPEL. WE WILL DEFINITLEY CONTINUE TO DO BUSINESS.

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

Excellent service and quick response!

Great prices prompt courteous customer service and fast shipping.

Customer Service.
I recently had to cancel an order with Propel Parts, and I was thoroughly impressed by the prompt and efficient service I received. Steven handled my request with professionalism and speed, ensuring a hassle-free process. I've purchased parts from Propel Parts before and have never been disappointed. Their consistent reliability and excellent customer service keep me coming back.

I’ve been ordering parts from propel for about 3 years & counting. I live in Hawaii where we have a hard time getting parts especially for decent prices with fast shipping. I've been 100% satisfied with the company and the customer service and will continue to use them. I recommend propel to everyone here in Hawaii and we are all happy to have you guys. Thank you!!!

Always helpful and great pricing

La mejor experiencia y calidad