New 5I8401 Hydraulic Piston Replacement suitable for Caterpillar Equipment

Great pricing and fast shipping!
I'll admit that I was skeptical of propel parts, but they are an honest site and came through with the order. I was skeptical because I've never ordered heavy machinery parts, and didn't know who to trust. The parts that I ordered showed in stock, but after checking with their vendor, they only had half of the order in stock. I was notified the day after the order, and most of the parts arrived in a few days. There was one part that was not shipped putz but I was able to talk with who I assumed is the owner who rectified the situation and had the part overnighted to me.

I will say that communication speed could use a little work, but they will eventually get back with you.

rapid response!

Australian buyer, sales where professional and very responsive with secure parts identification.
Highly recommend.
Bedrock Exploration Pty Lt, Australia

Customer Follow-Up After Delivery:

Thank you Deb and your colleague Anthony A for your help in supplying a replacement part which arrived in good time and is running smoothly.
I shall continue to use your services and recommend you to other remote miners, as your services and delivery times are better than our home-based suppliers.
With thanks again.
Regards, Gerard

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

I own old cat bulldozers D8k,D8H,D8N that required frequent repairs and servicing. it was erratic and practically cumbersome to keep them running without constant supply of reliable
and affordable spares in Uganda a third world country however,since I started dealing with propel parts US,my bulldozers have earned reliability and efficiency in providing high quality services to clients and making me a great dependable construction company in earth moving.
My shipments are always handled expeditiously and delivered in record time to Uganda this is awesome from Propelparts.
My business is booming by the clock for finding the best partner in Propelparts.

Customer service was great! There was a small problem with the part and they responded quickly and respectfully until was resolved! Highly recommended

Excellent and prompt response.
Propel parts team helped me greatly regarding a special request and I always get prompt response.
They’re fantastic!

Prompt service, Friendly people and hassle free

When I had questions, they were answered quickly and kindly.

Thank you!!

Grateful I found this company!
I’m grateful I found this company! They answer the phone every time plus the parts are packaged very well!! Even the angriest mailman couldn’t damage your parts! lol The parts showed up as planned and for being aftermarket the quality seems to be good!! The warranty is the same as CAT. Thank you Daniel!!!