1388527 Spider U Joint for CAT 432D & more

Great service!

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.

helpful and professional.
quick and professional service.

Great company with outstanding customer service. Always get answers to my questions and always get my order to me quickly!

rapid response!

He was a great help with ordering and refunding the sales tax,

Our CSR for Dymax Inc., Deb, has been extremely helpful and consistently provides quick, accurate information regarding parts and inventory. When we encounter difficulties finalizing transactions through the internal website, she is able to promptly generate quotes and provide an external, secure method for payment. Her responsiveness and willingness to assist play a key role in supporting our team’s success.

Customer service was excellent today! I have never had a company go behind the scenes to see what was happening with my payment error and resolve it so I could complete my order without having to do it all over again. Hats off to Propel Parts!

Excelente atencion y refacciones de calidad

This is a great company to work with. Our sales associate Anthony quickly located the correct part and sent it out right away.