7C7204 CAT Belt Set (2)

Our CSR for Dymax Inc., Deb, has been extremely helpful and consistently provides quick, accurate information regarding parts and inventory. When we encounter difficulties finalizing transactions through the internal website, she is able to promptly generate quotes and provide an external, secure method for payment. Her responsiveness and willingness to assist play a key role in supporting our team’s success.

I put 2 of the same orders in due to a web page error and shortly after I was contacted by Deb from customer service asking if I meant to place both orders. She was very helpful, the email was very well written and it genuinely made me feel better about the whole experience. She resolved the issue quickly and with there not being much of customer service these days I was very happy so see that is not the case everywhere!!!

Awesome and diligent support. Would definitely recommend

Great service They respond back very fast always try…
They respond back very fast always try there best to get what I need
Very friendly
Prices are reasonable
If there is a problem they fix it
Been working with them 4 years and hopefully many more

rapid response!

I almost want to cry ;( writing this review because I dont want people to find out about them and rather keep them in my pocket but they deserve it…
This company is great with Quality Products at amazing prices! Sometimes, their website is not the most accurate but is user friendly and if you got questions they will call back and are very prompt in responding via a call or text to verify inventory before placing an order.
I really appreciate and look forward to continuing to work with you all especially Anthony — he is amazing & the best!!!

I would give 5 stars but my first time ordering from here and using aftermarket parts. The price is reasonable comparing to original Cat parts and the customer support is great and hoping to do more business with them

Amazing service, emails answered very quickly with simple straight forward answers. Haven’t received the parts yet but ordering them was quick and easy.

Fast response and very attentive! Thanks Deb.

A Delay Handled the Right Way
Honestly, if I were in Miami like my shipment was, I wouldn?t have been in a hurry to ship out either. I was frustrated at first ? delays cost me time on the job ? but Propel Parts stepped up.

Deb, Daniel and the team owned the mistake, kept the communication clear, and graciously refunded my shipping costs without making it a hassle. That kind of accountability is rare these days, and I genuinely appreciated how they handled it.

Things don?t always go perfectly, but these folks proved they?re more interested in doing right by their customers than just pushing parts out the door. Solid company, solid people.

? Jimmy Spong
Hartco Mobile Welding

P.S. Incredible quality on the pin as well. I had to do some custom modifying, and let?s just say the case hardening was ? well ? hard. Great Stuff! Thank you.